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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessica Jones

Jessica Jones

October 23, 2026

5  out of  5
rating by Jessica Jones
"Cheyenne helped me and it was so smooth and very fast!"
We responded:
"Thanks so much Jessica! Quick and efficient service is top priority at Lana Richards State Farm! We appreciate you!"
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Deidra Harvey

October 21, 2026

5  out of  5
rating by Deidra Harvey
"Great service, great rates and super nice!! Thanks so much to Liz for her help with our auto policy."
We responded:
"Thank you for the review Deidra! Auto policies are one of our specialties here. We’re grateful to serve you!"
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Lorrie Hardway

October 9, 2026

5  out of  5
rating by Lorrie Hardway
"Liz was so very helpful in explaining all things insurance to me! Very knowledgeable and forthright with information to help me! I definitely recommend you calling or going by State Farm and talk with Liz!"
We responded:
"Thank you for the review Lorrie. We’re so glad to help you with your insurance needs, and we think Liz is great too!"
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Elvina Holmes

October 7, 2026

5  out of  5
rating by Elvina Holmes
"She helped me a lot She very nice Lana Richard s and I would refer her to other"
We responded:
"Thank you so much Elvina! We so appreciate you. ❤️❤️"
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Maragret Lofton

October 6, 2026

5  out of  5
rating by Maragret Lofton
"Great service and friendly staff"
We responded:
"Thanks so much! We are so happy to help you always!"
Profile photo of Heather Wright

Heather Wright

September 25, 2026

5  out of  5
rating by Heather Wright
"Liz was a pleasure to work with"
We responded:
"Thanks so much Heather. We are so glad we were here to help you. "
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Sean Harris

September 22, 2026

5  out of  5
rating by Sean Harris
"Cheyenne with Lana Richards office. Did a wonderful job in explaining and getting the coverage I requested, I am very satisfied"
We responded:
"I’m so glad to hear this Sean! We are always right here in the West end of Beaumont to help you!"
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rudy sandoval

September 18, 2026

5  out of  5
rating by rudy sandoval
"Liz was very helpful in renewing the policies on our 3 vehicles and my life insurance policy. She answered all my questions and I enjoy the attention she gives me as a client."
We responded:
"Hey Rudy- thanks so much for the review! Sandra and the rest of our team is constantly striving for excellent customer service. We appreciate you!"
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Karla Elias

September 18, 2026

5  out of  5
rating by Karla Elias
"I am very grateful for the service at this agency, for the way I was treated, and especially for the customer service provided by Lizbeth Lara—she was very attentive and patient. It is the first time I have received such great service from an insurance agency. Thank you so much!"
We responded:
"Karla, I am so glad to hear this! Thank you so much for your review. We will always strive to bring our absolute best to you. "
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Cinthia Gonzalez

September 16, 2026

5  out of  5
rating by Cinthia Gonzalez
"Liz was very helpful, friendly, and professional. She helped me with my auto insurance and also with getting life insurance. She made everything easy and was always willing to help. I really appreciate her excellent customer service and highly recommend her! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thanks so much for the review Cinthia! We are so glad Liz helped with your auto and life insurance. Protecting families is so important to us! "
Profile photo of Bruce Brashear

Bruce Brashear

September 14, 2026

5  out of  5
rating by Bruce Brashear
"Liz was very helpful in getting my coverage set up. At a good premium."
We responded:
"Thanks for the review Bruce! We’re so glad to hear that Liz was able to help get your coverage set up at a great price. Welcome to the State Farm family!"
Profile photo of Karla Henriques

Karla Henriques

September 12, 2026

5  out of  5
rating by Karla Henriques
"Great service. Elizabeth was very kind and helpful."
We responded:
"Thank you for the review Karla! We appreciate you!"
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arthur louis

September 10, 2026

5  out of  5
rating by arthur louis
"Great experience getting my car insurance! Liz’s service was excellent!"
We responded:
"Auto insurance is our jam! Thanks so much for the review Arthur!"
Profile photo of Brandon St Andre

Brandon St Andre

September 3, 2026

5  out of  5
rating by Brandon St Andre
"Lana has an exceptional staff!! Lizbeth is great to work with and serves the customer beyond expectation!"
We responded:
"Thank you so much Brandon! We appreciate you and will keep giving you our best ❤️"
Profile photo of Stacey Tatum

Stacey Tatum

September 2, 2026

5  out of  5
rating by Stacey Tatum
"Exceptional and very respectful staff! If you’re a multi-tasker, they can correspond by email, text, or phone. They will answer any questions or concerns that you may have. By far the best customer service I have seen in years!"
We responded:
"Stacey, thank you so much for this incredibly kind review! We know life is busy, so our team works hard to make doing business with us as easy and convenient as possible. Whether that’s by phone, text, video chat, in-person or email. Hearing that you felt well taken care of means so much to all of us!"
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michelle herrera

August 28, 2026

5  out of  5
rating by michelle herrera
"Excellent customer service would 10 out of 10 recommend. If you have any questions Lizbeth Mosqueda was amazing at explaining everything to us."
We responded:
"We’re so glad to hear this Michelle! Thank you for the review, we think Liz is pretty great too!"
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Tyler Palermo

August 28, 2026

5  out of  5
rating by Tyler Palermo
"This office is the best! The whole team is incredibly kind and very helpful."
We responded:
"Thanks so much Tyler! We appreciate you!"
Profile photo of Wilson Thomas

Wilson Thomas

August 28, 2026

5  out of  5
rating by Wilson Thomas
"Misty did a great job getting me the information I needed"
We responded:
"Thank you Wilson! Misty does do a great job. We’re glad to have you with the State Farm family!"
Profile photo of Alexis Lara

Alexis Lara

August 27, 2026

5  out of  5
rating by Alexis Lara
"Lizbeth me ayudo bastante en agarrar mi seguro de vida, fue muy amable y respetuosa al hablar
Vengan con toda confianza a esta oficina, es la mejor de Beaumont Tx en atención al cliente, no hay otra mejor"
We responded:
"Muchas gracias, Alexis! Nos alegra mucho saber que Lizbeth te pudo ayudar con tu seguro de vida. Gracias por confiar en nosotros!"
Profile photo of Renee Harvey

Renee Harvey

August 25, 2026

5  out of  5
rating by Renee Harvey
"Misty did a wonderful job getting me cheaper insurance on my House, Vehicles and Boat. She kept me posted and up to date on everything."
We responded:
"Thanks Renee! We’re so glad Misty was able to get you the right coverage at the right price on your auto, home and boat insurance!"
Profile photo of Pat Landry

Pat Landry

August 22, 2026

5  out of  5
rating by Pat Landry
"Always there to help and also very fast response"
We responded:
"Thank you for your review Pat! We appreciate your business and will continue to be here for you!"
Profile photo of kivon woods

kivon woods

August 21, 2026

5  out of  5
rating by kivon woods
"Cheyenne was very helpful and polite!"
We responded:
"Thanks for the review Kivon! Cheyenne strives to stay helpful with all our policyholders!"
Profile photo of Stephen Atta

Stephen Atta

August 20, 2026

5  out of  5
rating by Stephen Atta
"Such an amazing soul.
Thank you for setting me up."
We responded:
"Thank you Stephen! Liz is truly amazing and we welcome you to the State Farm family!"
Profile photo of kenneth allen

kenneth allen

August 15, 2026

5  out of  5
rating by kenneth allen
"Liz was very efficient and helpful in attending my needs. The process was simple and straightforward and she was able to provide me with the proper resources that I needed."
We responded:
"Thank you for the review Kenneth. Keeping the simplicity while navigating all our complex policies is what we strive to accomplish. "
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Raymond Chou

August 14, 2026

5  out of  5
rating by Raymond Chou
"Cheyenne was amazing!!"
We responded:
"Thanks for the stars Raymond!"