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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Syed burhanuddin Hussaini

March 22, 2024

5  out of  5 rating by Syed burhanuddin Hussaini
"Linda Elizabeth from Lana Richards State Farm help me get the best insurance for my car and assisted me in every possible way. I am really glad that I found them at right time."
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Patress Merrills

March 20, 2024

5  out of  5 rating by Patress Merrills
"Alicia thanks for your support and kindness, no matter how many times I call you you remain the same and that means a lot. You’re truly amazing."
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Diana Fentroy

March 17, 2024

5  out of  5 rating by Diana Fentroy
"Great job"
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John Perrault

February 26, 2024

5  out of  5 rating by John Perrault
"Lana Richards I'm going to miss talking to you you was a great person to talk to wish you well where ever you go keep in touch something 👍"
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Charles Harris

February 16, 2024

5  out of  5 rating by Charles Harris
"Ms Elizabeth was very cordial and business-like. Easy to talk with and clear in conversation. Keeper."
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Brooke Toups

February 15, 2024

5  out of  5 rating by Brooke Toups
"linda is so kind and professional. She is very with all of my questions."
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Caroline Badon

February 8, 2024

5  out of  5 rating by Caroline Badon
"Donovan helped me transition seamlessly into a now auto insurance policy. Communications were quick and thorough, and he was pleasant to talk to! Highly recommend this office for all your insurance needs :)"
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Aaren LeDoux

February 8, 2024

5  out of  5 rating by Aaren LeDoux
"Great company! Great people! Great service!"
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Brian Thomas

February 7, 2024

5  out of  5 rating by Brian Thomas
"Lana Richards was a great help to me today. She was so nice and was real patient with me today. She is a great was a person to work with. I’m very happy that she help me today. Thanks Ms Lana Richard again for your wonderful help."
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February 5, 2024

5  out of  5 rating by James
"I signed up with Lana Richard’s State Farm insurance today and Donovan took great care of me! He is easy to talk to and explained everything so it was easy to understand. Appreciate everything Donovan!"
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February 1, 2024

5  out of  5 rating by Alicen
"Linda provided great service and I was able to save some money on our auto insurance."
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Alice Nelson

January 30, 2024

5  out of  5 rating by Alice Nelson
"Donavan was so helpful and patient with me. He was polite, and he was personable. I appreciated the efficient manner in which he took care of my needs and the informative knowledge he shared."
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Elle Bee

January 22, 2024

5  out of  5 rating by Elle Bee
"STELLAR Customer Service!!!!! Agent Donovan took my call immediately and patiently answered every single question I had in one call, and within a reasonable amount of time."
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victor zamudio

January 18, 2024

5  out of  5 rating by victor zamudio
"Alicia helped me out so much with getting life insurance for my daughter she took her time I didn’t feel rushed she was extremely helpful"
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January 17, 2024

5  out of  5 rating by VIDEO PHOTOGRAPHY95
"Thank you Alicia for reaching out to me! & for working so well with me and helping me get the right coverage me and my little one need. You are greatly appreciated!!!"
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Laura Van Vessem

January 11, 2024

5  out of  5 rating by Laura Van Vessem
"Recently reached out to Lana Richards' State Farm office for a quote on auto insurance after our current policy rates kept increasing. I worked with Donovan who was exceptional! He was quick to turn around the quote and very friendly and professional. Best part is he saved us over $500.00 a month from our prior carrier! If you have any insurance needs I highly recommend contacting him."
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Gary Debbs

January 4, 2024

5  out of  5 rating by Gary Debbs
"I talked with Sandra today, she was extremely professional and very helpful. I hope I get to talk with her the next time I have to call"
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Cynthia Edwards

December 27, 2023

5  out of  5 rating by Cynthia Edwards
"I called the office regarding an issue and Linda provided great service! She told me she would resolved the problem and call me back and she did exactly that. Thanks so much Linda!!!"
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Linda Sculley

December 21, 2023

5  out of  5 rating by Linda Sculley
"Lana Richards State Farm is a great place to work. There is a team oriented atmosphere and our customers wonderful !"
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Erin Mansfield

December 21, 2023

5  out of  5 rating by Erin Mansfield
"Ms Linda was very kind,courteous and very professional. I called to make a payment and she was very prompted on getting that taken care of. I'm very pleased with the customer service she provided."
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Marilyn Abshier

December 14, 2023

5  out of  5 rating by Marilyn Abshier
"Thank you Linda Elizabeth for helping me with my payment today. With the busy schedule I didn’t want to be late. Happy holidays to you and all the wonderful people at State Farm!!"
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Rachelle Thomas

December 11, 2023

5  out of  5 rating by Rachelle Thomas
"I was assisted by Misty Forman and she was absolutely amazing. She displayed top notch customer service and I would highly recommend using them! She made the process super convenient and was willing to work around my time so I never felt pushed or pressured. Everyone at the office is super helpful and polite."
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Shelby Ramirez

December 6, 2023

5  out of  5 rating by Shelby Ramirez
"Misty is our new insurance rep and I could not feel more confident and comfortable with our decision to switch from Geico!"
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curtisia guillory

December 4, 2023

5  out of  5 rating by curtisia guillory
"I've been with them over 2yrs or longer everytime I have a question or concern they don't hesitate to answer them. Everyone ones always friendly when I call also I've never had a bad experience."
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Em Rod

November 20, 2023

5  out of  5 rating by Em Rod
"Excelente atención y servicio de parte de la agente Sandra Alvarez. Un servicio 5 estrellas!!?"